Careers

Would suit college leaver

We are looking for an enthusiastic person to join our busy POD administration team.  You will have excellent communication skills as this position involves speaking with drivers, customers and  your team members.  You will process driver’s delivery paperwork and input data onto our system.  You will also be required to answer telephone calls, deal with discrepancies from the drivers, relaying information to the relevant persons and resolve customer queries via email.

Ideally you will have the ability and skills to work in a fast paced environment, as part of a team and be methodical and organised. Accuracy and attention to detail is required when inputting data and confidence when speaking with customers and drivers.

Background

The scope of our inventory assistant role is changing to give ownership and responsibility for a single customer. The purpose of this is to make the position one that can intimately understand the stock position and accuracy for their customer and to be proud of the performance of “their stores”.

Contract details

Salary – up to £25,000 depending on experience

Hours of work – 45 per week 08:00 – 17:00 with 1hr for lunch Mon-Fri

Holiday entitlement – 28 days including bank holidays

Paid monthly on the last Friday of the month

Key responsibilities

The role comprises of one main function. Oversee the accuracy of the stock we’re holding for our customers by consistently completing PI checks, empty location checks, product stock checks and producing reports based on the results of this data.

You will require a scissor lift license to access the highest levels of racking. You will be trained to operate this equipment to industry standard (if required). Working at height in the scissor lift for extended periods will be required.

While this is the main purpose of the job role, the position will entail a variety of other ad-hoc inventory related tasks such as auditing slow moving stock, reporting any damaged racking or bays, conducting daily checks on pick faces and assisting with the cleanliness of the aisles you’ll be working in.

The redefined scope of the inventory assistant role should prove exciting and rewarding. We want someone who will relish the challenge of “Owning” their stock and their customer while working collaboratively with other departments to improve customer and operational service levels.

With the above description in mind, do you possess the following attributes?

Positive attitude – The purpose of this role is to audit the inbound/outbound operational performance with your checks. In order to ensure accuracy, you will need to make multiple checks throughout the day and not be disheartened when the accuracy is not as good as it was the day before.

Data management – To facilitate continuous improvement, you will produce weekly reports of work undertaken from the previous week, working with Excel spreadsheets and our WMS to drive the change in standards we expect from our operatives.

Hands on approach – You will need to be able to handle up to 25kg as cases on a pallet may need arranging to count the total. You will also be operating a scissor lift in narrow aisles and at height.

Team player mind-set – While you will work uniquely with your specific customer’s stock, you will liaise with other inventory assistants, goods in teams, customer service, transport and the client directly. Communication is key to this role.

Problem solving skills – There will be times when a process is not followed and investigations will be conducted working with the aforementioned teams and our WMS to identify the problem. You will enjoy the challenge of solving problems and reporting your findings with your data captures.

Desire for ownership – We require someone who will make this their own, streamline processes as they see fit and take responsibility to know the status of their stores and stock at any given moment.

Background

The Inventory Lead position is a role that is changing in our business. The function of this role is to oversee and lead the PI and returns team, ensuring their workload is coordinated to achieve KPIs, provide support and an escalation point for any concerns.

Contract details

Salary – Discussed at interview

Hours of work – 45 per week 08:00 – 17:00 with 1hr for lunch Mon-Fri

Holiday entitlement – 28 days including bank holidays

Paid monthly on the last Friday of the month

Key responsibilities

The key to this role will lie in your supervisory experience. You will have a track record of closely overseeing a team and developing their skills to meet your own high standards. Reporting to the Inventory Manager, you will ensure the timely delivery of weekly reports and that scheduled PI checks are completed along with quick responses to customer stock queries.

You will be coordinating the stock team to ensure a variety of stock related duties are performed to schedule including but not limited to, PI checks, empty location checks, sin bin performance, high value checks, adjustment audits and report consolidation.

Leading by example, you will drive the PI team to ensure any discrepancies are quickly corrected and escalated to the inventory manager while tracking and recording stock performance for weekly evaluation.

With the above description in mind, do you possess the following attributes?

Leadership – You will lead a small team of inventory assistants, ensuring any discrepancies are quickly adjusted and errors recorded. Your work ethic that will be the benchmark for your team to strive towards.

Data management – To facilitate continuous improvement, you will assist with creating weekly reports to present your teams performance. You will be proficient with spreadsheets, manipulating data and working with a robust WMS.

Hands on approach – You will need to be able to handle up to 25kg as cases on a pallet may need arranging to count the total. You will also be operating a scissor lift in narrow aisles and at height while also assisting with the stock in our damaged and sin bin areas.

 Team player mind set – While you will supervise and lead your team, you will be working alongside various teams and managers throughout the business to proactively solve problems and resolve any issues encountered.

People management – Your previous experience of nurturing and levelling up your team will be crucial to your success. The high standard at which you work will inspire your team to follow your path and deliver successfully.

Responsible for the effective maintenance of the Knowles Transport fleet. Day to Day re-active and proactive maintenance of the Fleet taking direction from the Fleet manager.

Must Haves
– Minimum of 2 year experience or qualification in motor mechanics such as City & Guilds Vehicle Maintenance and Repair or a BTEC National Certificate in Vehicle Repair and Technology
– Having excellent knowledge about motor technology and a strong interest in motor vehicles
– Having good communication skills
– Having good concentration when under pressure
– Having good manual dexterity
– Being methodical and organised and able to work to strict deadlines
– Be able to work alone and follow instructions
– Must have own transport and full UK driving licence

Fleet Maintenance
Repair and maintain fleet vehicles.

Performing the following tasks:

• Inspect vehicles to MOT standard
• Diagnose and rectify all types of faults
• Maintain current product knowledge and attend training courses as required
• Ensure all vehicles worked upon are handled carefully and that all precautions are taken whilst on the premises
• Complete all paperwork as necessary
• Ensure all aspects of H&S working practices are adhered to
• Maintain a high standard of cleanliness and tidiness

HGV Class 1 – £37,000 to £42,000 per annum  

Requirements:

• Comfortable with being based on the road
• Required to regularly work to tight deadlines that may require additional hours of work at times of pressure
• Flexibility is required during peak periods e.g. Christmas, Easter, etc. and to work additional shifts to cover holiday and sickness
• Ability to work to strict deadlines in a time critical environment
• Professional and courteous when communicating with colleagues or customers
• C+E UK Licence
• Up to date CPC Training
• Ability to multi‐task and work in a fast paced environment
• Excellent verbal communication skills and the ability to communicate effectively with Customers and Co‐Workers
• Professional in appearance
• Must have own transport and full UK driving licence and own transportation to work

Key Accountabilities:

• Providing high standard of customer service and relations to customers and suppliers, ensuring compliance with their site rules and regulations at all times
• Liaising with the Transport desk to make them aware of any potential difficulties or any variations from original brief
• Ensuring that the vehicle is driven at all times with the utmost concern for other road users, pedestrians and the local environments through which you travel
• To accurately complete all documentation required by the Company and the customer
• Ensuring that all Company rules and regulations and compliance with legislation is achieved at all times
• Ensuring that paperwork is checked against consignment, reporting any issues or differences
• To strive to ensure the punctual collection and delivery of all loads
• Ensuring the safety of the vehicle and its load at all times whilst on duty and reporting any defects to the Traffic office/Workshop as soon as identified
• Assisting with the loading and unloading of the vehicle, using lifting equipment where authorised and trained to do so
• To be flexible in terms of starting and finishing times of shifts
• To maintain the cleanliness of the vehicle whilst on duty, leaving the vehicle as you would expect to find it and reporting of any defects immediately
• To undertake any other tasks as reasonably requested by Transport Operator
• To maintain trailer hygiene to the standards set by our customer including sweeping out of the trailers as and when required or instructed.
• This list is not exhaustive and the job holder may be required to undertake other duties commensurate with the position as required.

Communication

• Contact internal customers to resolve any queries or problem that may arise.
• Responding to and dealing with both internal and external customer communication by email and telephone and in person

Teamwork

• Encouraging teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Transport Ltd teams
• Maintaining standards of health and safety, hygiene and security in the work environment, for example, ensuring that stock such as chemicals and food are stored safely and securely and reporting of any concerns to the Transport Manager

Warehouse Operatives that have the ability to function well as part of a team. You must have very effective organisational and communication skills and a flexible approach to work. Minimum of 1 years’ experience of working within a Warehouse environment. Fork Lift Truck Certificate, Counterbalance, Pivot, Flexi/Bendi trucks is an advantage. The ability to multi‐task and work in a fast paced environment. Excellent verbal communication skills and the ability to communicate effectively with Customers and Co‐Workers. Ensuring a high standard of hygiene at all times, clean as you go work ethic (damages, spillages and general hygiene are maintained at all times)

Requirements:

• Minimum of 1 years’ experience of working within a Warehouse environment
• Fork Lift Truck Certificate, Counterbalance, Pivot, Flexi/Bendi trucks – Desirable: (MEWP) Scissor Lift Certificate
• Must be able to work as assigned in either office or warehouse environments
• Professional in appearance
• Diligent attention to detail and attention to safety of themselves and others around the workplace
• Ability to multi‐task and work in a fast paced environment
• Excellent verbal communication skills and the ability to communicate effectively with Customers and Co‐Workers
• Highly organised, self-sufficient and able to work on own initiative and to tight deadlines
• Flexible in approach to work and adaptable to fit into different teams and environments
• Confident and approachable
• Chemical and Manual Handling Trained Desirable but not essential as training will be given
• Must hold a full UK driving licence and have own transportation to work

Accountable KPI’s:

• Customer Service – Accuracy of stock levels when picking orders – 98%
• Quality – Ensure product is loaded correctly and safely for transit – 99%
• Cost – Ensure safe storage and loading to eradicate breakages – 1%

Key Accountabilities:

Customer Service

Ensure effective and efficient running of the warehouse function and customer satisfaction by: 

• Taking delivery of goods and supplies
• Storing of goods
• Picking of goods
• Preparation of stock
• Loading of stock by hand, pump truck or forklift
• Keep accurate records of stocks
• Assisting with stock taking as and when required
• Keeping warehouse and work area clean and tidy through use of chemicals and non hazardous equipment
• Use of the correct methods for manual handling
• Use of automatic wrapper to correct procedure
• Completion of relevant paperwork
• Correct completion of the picking and unloading paperwork and IT based systems
• Ensuring cleanliness of stock and warehouse (this includes cleaning spillages and damages as they happen or on discovery)

Communication

• Contact internal customers to resolve any queries or problem that may arise with paperwork
• Responding to and dealing with customer communication by email and telephone

Teamwork

• Encouraging teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Transport Ltd teams
• Maintaining standards of health and safety, hygiene and security in the work environment, for example, ensuring that stock such as chemicals and food are stored safely and securely and reporting of any concerns or near misses to the Site Manager