Inventory Assistant

June 23, 2021

To support the Inventory Manager and Warehouse Manager, assisting in the smooth running of the warehouse. To ensure accuracy of stocks within the warehouse by use of the Quality Management Systems and warehouse operating manual processes.  A key aspect of the role is maintaining the stock levels within the budget set by the business and working with the Inventory Manager and Warehouse Manager to achieve this.


Must Haves:

Minimum of 1 years’ experience of working within a Warehousing environment

Practical with a willingness to learn about new systems and processes

Tenacious and willing to challenge to resolve issues

Accuracy and organisational skills

Excellent verbal communication skills and the ability to communicate effectively with Customers and Co‐Workers

Accountable KPI’s

Correct SKU and Pallet Data (including Quantity/Batch BBE) within WMS – >99%


Key Accountabilities

Stock / Inventory Control

  • Responsible for checking of all stocks and regular stock takes in conjunction with the on shift warehouse supervisors and in line with the QMS
  • Support Inventory Manager and Warehouse Manager through checking of stock and enquiries of orders from the internal customer service team and external customer requests
  • Observe correct stock receiving and dispatch protocols
  • Responsible for stock take procedures to ensure stock is as accurate as possible
  • Assist with the administration of products on the WMS
  • Ensuring accuracy throughout the WMS
  • Assist with other administrative duties as required by the Inventory Manager and Warehouse Manager
  • Assist with warehouse picking and packing as required by the Inventory Manager and Warehouse Manager
  • Checking products on the warehouse management system to ensure stocks are correct
  • Support the on shift supervisors with checking of loads both inbound and outbound as and when issues arise
  • Communicating with the transport team to resolve any stock queries
  • Communicating with the customer service teams with any stock issues
  • Communicating with other sites for tracking of any stocks
  • Monitoring of the Inbox for stock requests by the customer
  • Produce accurate documentation for stock checks
  • Support with traceability of any stocks or unaccounted for stock including writing reports for traceability exercises
  • Supporting the teams with auditing and ensuring that BRC accreditation documentation is up to date and effective
  • Running F8 & F6 reports to understand previous 24 hours issues and to correct any stocks or system issues to ensure no further stock outs for the same pick


  • Contact internal customers to resolve any queries or problem that may arise.  Responding to and dealing with both internal and external customer communication by email and telephone and in person


  • Encouraging teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Transport Ltd teams
  • Maintaining standards of health and safety, hygiene and security in the work environment, for example, ensuring that stock such as chemicals and food are stored safely and securely and reporting of any concerns to the Inventory Manager and Warehouse Manager