Inventory Manager

July 9, 2021

Supporting both sites, assisting in the smooth running of the warehouse alongside the Warehouse area Managers and Warehouse Manager. To ensure accuracy of stocks within the warehouse by use of the Quality Management Systems and warehouse operating manual processes.  A key aspect of the role is maintaining the stock levels within the budget set by the business and working with the Warehouse manager to achieve this.

Accountable KPI’s

Correct SKU and Pallet Data (including Quantity/Batch BBE) within WMS – >99%

Management of direct reports on all aspects – 100%

Key Accountabilities

Stock / Inventory Control

  • Responsible for checking of all stocks and regular stock takes in conjunction with the on shift warehouse supervisors and in line with the QMS
  • Support Warehouse Managers through checking of stock and enquiries of orders from the internal customer service team and external customer requests
  • Observe correct stock receiving and dispatch protocols
  • Responsible for stock take procedures to ensure stock is as accurate as possible
  • Assist with the administration of products on the WMS
  • Ensuring accuracy throughout the WMS
  • Assist with other administrative duties as required by the Warehouse Managers
  • Assist with warehouse picking and packing as required by the Warehouse Managers
  • Checking products on the warehouse management system to ensure stocks are correct
  • Support the on shift supervisors with checking of loads both inbound and outbound as and when issues arise
  • Communicating with the transport team to resolve any stock queries
  • Communicating with the customer service teams with any stock issues
  • Communicating with other sites for tracking of any stocks
  • Monitoring of the Inbox for stock requests by the customer
  • Produce accurate documentation for stock checks
  • Support with traceability of any stocks or unaccounted for stock including writing reports for traceability exercises
  • Supporting the teams with auditing and ensuring that BRC accreditation documentation is up to date and effective
  • Running F8 & F6 reports to understand previous 24 hours issues and to correct any stocks or system issues to ensure no further stock outs for the same pick


  • Management of the Inventory Administrator to support you to achieve the correct stock levels and accuracy
  • Manage and organise the allocation of workload within your team.
  • Recruit and retain the right calibre of people. Lead, motivate and inspire the team to achieve business performance, personal development, and continuous improvement, ensuring that there is a safe working environment. Examples include the following:
  • Leading by example and keeping staff motivated
  • Effective Performance management of operational teams
  • Involvement of recruitment of new team members
  • Coaches and develops direct reports
  • All area personnel receive relevant and adequate training
  • Provides information on the succession and development planning of your teams


  • Encouraging teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Transport Ltd teams
  • Maintaining standards of health and safety, hygiene and security in the work environment, for example, ensuring that stock such as chemicals and food are stored safely and securely and reporting of any concerns to the Warehouse Managers